Lancewood Education Terms and Conditions

 

By booking on a course you are agreeing to Lancewood Education’s terms and conditions of booking, including group booking, cancellation and refund policies.

 

Enrolments, payments and confirmation-

  • Enrolments are taken on a first in first served basis and are subject to confirmation upon full payment.

  • Payments must be made in full prior to the course commencement date, and by the date stated on the invoice. 

  • Early enrolments are advised in order to help, a) ensure the course is viable with sufficient attendance, and to b) confirm presenter/s. 

 

Group bookings-

  • Group bookings must be made at the same time to qualify for the group-booking rate. 

  • Group bookings booked during the early-bird period will be charged at the early-bird rate; thereafter, at the group-booking rate.

  • Additional single enrolments, made after the early bird rate, will be charged at the standard rate. 

 

Cancellations and refunds-

  • International speakers - Lancewood Education requires that advice of cancellation for international speakers must be made, in writing, at least 30 working days prior to the course commencement date to allow for a refund.

  • National speakers - Lancewood Education requires that advice of cancellation for national speakers must be made, in writing, at least 15 working days prior to the course commencement date to allow for a refund. 

  • A $50 administration fee will be charged for all cancellations.

 

  • Full payment of fees is expected for non-attendance in accordance with the above criteria.

  • If you are unable to attend, and cannot give the required working days notice as stated above, you may send a substitute colleague in your place.

  • Reliever workshops - Attendees on reliever workshops must provide 7 working days notice to allow for a refund; an administration fee of 25% of the course cost will be applied. Should an attendee be booked to relieve on the day of the course a full refund or credit towards a future course will be granted.  

  • Lancewood Education reserves the right to cancel a course should it fail to attract the minimum number of participants required or due to other circumstances beyond our control. In this instance, Lancewood Education will provide a full refund, however, Lancewood Education will not accept responsibility for travel and accommodation costs incurred by participants. 

  • Lancewood Education reserves the right to add, withdraw, reschedule or substitute speakers and/or vary advertised programmes, prices and venues, although every effort will be made to avoid this possibility.  

 

Promotion and communication-

  • By attending the Lancewood Education courses, you are granting permission for Lancewood Education to photograph and/or film you at the courses and use it free of any charge, for promotional purposes. 

  • You agree to participate in all Lancewood Education evaluations.

  • You also agree to receive occasional emails about future Lancewood Education courses.